Terms of Service
Last updated: December 3, 2024
Welcome to AIO VPN. By using our service, you agree to these Terms of Service. Please read them carefully before using our VPN service.
1. Acceptance of Terms
By creating an account, downloading our software, or using AIO VPN in any way, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our service.
2. Service Description
AIO VPN provides virtual private network services that encrypt your internet connection and route it through our secure servers. Our service includes:
- Encrypted VPN connections using industry-standard protocols
- Access to our global network of servers
- Native applications for supported platforms
- Customer support services
We reserve the right to modify, suspend, or discontinue any aspect of the service at any time.
3. Account Registration
To use AIO VPN, you must:
- Be at least 18 years of age
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
You are responsible for all activities that occur under your account.
4. Acceptable Use Policy
You agree to use AIO VPN only for lawful purposes. You must not:
- Violate any local, national, or international laws
- Infringe on intellectual property rights
- Distribute malware, viruses, or harmful code
- Engage in hacking, phishing, or unauthorized access attempts
- Send spam or unsolicited communications
- Harass, threaten, or harm others
- Attempt to bypass our security measures
- Resell or redistribute our service without authorization
Violation of this policy may result in immediate termination of your account without refund.
5. Subscription and Payment
5.1 Subscription Plans
AIO VPN offers various subscription plans with different durations and features. Prices are displayed on our website and may change with notice.
5.2 Payment
Payment is processed through secure third-party payment processors. By subscribing, you authorize us to charge your payment method for the selected plan.
5.3 Automatic Renewal
Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You can manage your subscription in your account settings.
5.4 Refund Policy
We offer a 30-day money-back guarantee for new subscriptions. To request a refund, contact our support team within 30 days of your initial purchase. Refunds are not available for renewals or after the 30-day period.
6. Service Availability
While we strive for 99.9% uptime, we cannot guarantee uninterrupted service. AIO VPN may be temporarily unavailable due to:
- Scheduled maintenance
- Technical issues or server problems
- Circumstances beyond our control
We are not liable for any damages resulting from service interruptions.
7. Privacy and Data Protection
Our Privacy Policy explains how we collect, use, and protect your information. We maintain a strict zero-logs policy and do not track your online activity. Please review our Privacy Policy for details.
8. Intellectual Property
All content, software, trademarks, and materials related to AIO VPN are our property or licensed to us. You may not:
- Copy, modify, or distribute our software
- Reverse engineer or decompile our applications
- Use our trademarks without permission
- Remove copyright or proprietary notices
9. Limitation of Liability
To the maximum extent permitted by law:
- AIO VPN is provided "as is" without warranties of any kind
- We are not liable for indirect, incidental, or consequential damages
- Our total liability is limited to the amount you paid in the last 12 months
- We are not responsible for third-party content or services
Some jurisdictions do not allow limitation of liability, so these limitations may not apply to you.
10. Indemnification
You agree to indemnify and hold AIO VPN harmless from any claims, damages, or expenses arising from your use of the service, violation of these terms, or infringement of any rights.
11. Termination
We may terminate or suspend your account at any time for:
- Violation of these Terms of Service
- Fraudulent or illegal activity
- Non-payment of subscription fees
- Abuse of our service or resources
You may cancel your account at any time through your account settings. Upon termination, your right to use the service immediately ceases.
12. Dispute Resolution
12.1 Governing Law
These Terms are governed by the laws of [Jurisdiction], without regard to conflict of law principles.
12.2 Arbitration
Any disputes arising from these Terms or your use of AIO VPN will be resolved through binding arbitration, except where prohibited by law. You waive your right to participate in class action lawsuits.
13. Changes to Terms
We may update these Terms of Service at any time. We will notify you of significant changes via email or through the app. Continued use of our service after changes constitutes acceptance of the updated terms.
14. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
15. Contact Information
For questions about these Terms of Service, please contact us:
- Email: legal@aiovpn.com
- Support: support@aiovpn.com